Good service -
My client is in need of a 75D Chiffon Pearl Printed so I contacted Sven Lee from Suzhou Sven Textile Co,. Ltd. He was very responsive to my inquiry, and courteous in answering all of my questions even if my product requirement is not so detailed. He's very easy to understand, I would rate his English 8 out of 10.
I commend him for his product knowledge, he provided some technical details and he obviously knows their products pretty well. He even offered to send free samples. Their price is competitive enough and the payment term is easy to deal with.
Although we ended up not working with Suzhou Sven Textile Co,. Ltd., I would like to praise their customer service and hope to have a good partnership in the future.
Detailed Supplier -
I recently got in touch with Sven Lee because of my interest in importing their company’s Satin Chiffon Solid Dyed Fabric. I receive a response from him 2 days after sending the inquiry. I would commend in the way he answered my questions which are all in a detailed manner.
The quality seems to be fine and their price is inexpensive. He was also able to address all of my concerns including discount for bulk orders and product samples.
It would be nice to visit their factory to check the quality of their products in person but I would definitely consider Suzhou Sven Textile Co.Ltd. to my supplier list because of their fast and direct approach.
Flexible Supplier -
I recently got in touch with Felix Lu to inquire about their company’s Screen Mesh for my client. He responded a day after sending the inquiry and was able to address most of my concerns. I found him very courteous in answering my questions and he is easy to comprehend with.
I’m still looking for other manufacturers, but I would be glad working with Felix Lu and consider manager at Anhui Qianghua Screen Mesh Co.,Ltd. to my list of suppliers because of the following:
Pricing: Competitive. Service: Felix replied almost immediately and was able to address most of my concerns. Payment term: Very flexible.
Willing and friendly -
I recently contacted Felix Lu and inquired about their company’s 120T Polyester screen printing mesh. I was surprised to receive a quick response from him. He wasn’t able to answer my questions but it’s nice to know that he is willing to provide all the information that I need. My requirement needs to be detailed so he can work on answering my inquiries.
Felix also sent a follow up message which shows eagerness to work with me. I found him easy to comprehend with and seemed to be a friendly supplier.
Right now, I’m still working on for my other clients’ needs but I commend Anhui Qianghua Screen Mesh Co., Ltd for they have a good customer service.
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