Courteous Supplier -
My client is in need of a duplex fiber optic adapter so I contacted Mr. Jason Duan of Xi'an Victory Biochemical Technology Co., Ltd. I thought I would not receive any response from him but after a few days he courteously apologized for the late response. I am glad to receive a detailed response from the supplier; he discussed everything I need to know about their product. In addition they offer discounts for bulk orders and sends sample products provided air freight must be paid which is fair enough.
A little bit late -
I got in touch with Jason Duan of Xi'an Victory Biochemical Technology Co., Ltd to inquire about his company’s Roselle extract additives. He courteously apologized for responding a little bit late to my inquiry. I was surprised to receive a detailed response from the Jason, he answered all my question in a precise and professional manner. In terms of pricing, their product is one of the cheapest that I could find and quality seems to be ok. They are also very flexible in payment terms; samples are also available provided air freight must be paid which is fair enough. In addition the product has ISO and FDA certification which is good to know.
Although we ended up not working with Xi'an Victory Biochemical Technology Co., Ltd I would like to praise their product knowledge and hope to have a good partnership in the future.