DO NOT USE THIS COMPANY! They do not stand behind their products and we are out over $35,000.00+ p.s. If I could put in a lower star I would. -
My name is Bobby Culpepper from cascadia vehicle tents. Our company was buying tents from UPAL for a couple of years. I want to say how disappointed we are that you are not taking care of us on these tents we got from you that are failing because of bad workmanship. I am sorry your company chose this route. In the beginning they were of good quality. The closer they got to the move of their new factory the worse their products became and they wanted to blame the other company they were using.. I have emailed, Skype, sent photos, sent videos etc...The problems just keep coming to haunt us. There are more tents that just keep coming back that are bad. It now makes 27 of these hard shells. Their company has not stood behind us what so ever and that is a huge disappointment. I will never say anything good about your company. I will always call people who might be interested in your products and let them know how bad your products and customer service are. If you were in America I would take you to court and would win over $50,000.00 dollars or even a lot more from your company. Your company owes us for these horrible products and you have NEVER DONE ANYTHING ABOUT IT. It is to bad I can not add photos because there are a lot of them I could put on here. You just can not make this sort of stuff up. I am so glad that we took the higher road and took care of our customers.At this time 2/23/2015 we have another 4 tents that we have to buy back. ugh.......
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