Provided Technical Details -
I'm looking for an alternative supplier so I sent an inquiry to Hans Wang about their company's duplex strainer. I received a response from him a few days after I sent the inquiry. He courteously informed me that they cannot ship out the product in containers.
Although we ended up not working with Qingdao Spade Trading Co., Ltd. I would like to commend their customer service and hope to have a good partnership in the future.
A quick response -
I recently sent an inquiry to Hans Wang regarding their Y strainer (1/2“ ~ 42”). He replied immediately but I wasn’t able to get any answers to my questions. I was just informed that they can produce Y strainers for my clients in container basis.
Good service -
My client is looking for an alternative supplier of solenoid valve so I contacted Xue Wang from Wuhan Xin Li Te Automation Engineering Company Limited to inquire about it. I was surprised to receive a response from him just a day after sending the inquiry, which was very prompt. He was very responsive and courteous in answering all of my inquiries.
I commend him for his product knowledge; he provided me the price of each of the series and he obviously knows their products pretty well. He offered to send a sample product for quality checking and it is also good to know that they do accept small orders only.
We are gathering information from various suppliers at the moment, but I would glad working with Wuhan Xin Li Te Automation Engineering Company Limited in the future.