Friendly Supplier -
I got in touch with Evelyn Wong of Shenzhen Olycom Technology Co. Ltd last week. My client got interested in their company’s Network Phone Camera for Home and Baby with PTZ. Surprisingly I immediately got a response a day after I sent the inquiry. The supplier answered all my inquiry in detailed. She started by discussing the FOB which is very flexible, she also informed me that competitive prices are provided for large quantity. They are also very flexible in payment terms; they will provide you with options and even negotiate if you're not satisfied with their conditions. She's also very easy to understand, I would rate his English 8 out of 10.
It would be nice to visit their factory to check the quality of their products in person but I would definitely consider their company to my supplier list because of their fast and direct approach, and the competitiveness of their price.
Immediate Response -
My client is in need of a swimming pool underwater camera so I contacted Peng Li from Shaanxi Granfoo Industrial Co. Ltd. He was very responsive and courteous in answering my inquiry. He gave a brief description of their company and provided product specifications which are good to know. The supplier also gave his email address so he can answer all my inquiries in detail.
Although we ended up not working with Shaanxi Granfoo Industrial Co. Ltd. I would like to praise their customer service and hope to have a good partnership in the future.