1.Can your machine make different size tapes?
Sure,in this machine can set 20 kinds width at the same time when operation,and it will change automatically.
2.What is the expected life of Motor and other parts?
The host equipments are entitled to one year warranty & free replacement & life time technical support service.
3.The voltage in our country is different from yours,does the machine can be changed?
4.Are your engineers available to oversea service ?
Yes. Our oversea service centers are updating and more complete.
5.Tell me your factory address.And how can i get there?
Xueyuan Road NO.88 ,Mazhai Industrial Park,Er’qi District, Zhengzhou City ,Henan Province,China.
From Guangzhou take 2hours by plane.
XINZHENG International Airport in our city .
Many fast train lines from our ZHENGZHOU CITY too.
6.Which we need prepare for engineer installation?
Jumbo roll,and electricity.
7.If we need a rewinding machine also?
This machine max.cutting diameter is 400mm,if your jumbo roll diameter more than this ,or you want get small diameter tapes,thus you need rewinding machine also.
8.How many days need for learning machine use?
This machine operation very simple,one day is enough.
9.Full set machine size ?need 20f container?and packing?
Machine shall be packed by wooden box,full set total 3CBM,1.2ton,no need 20f container,share container is ok.
10.How about your warranty?
One year ,wearing parts not included.
11.Can we pay by LC?
Yes,T/T or LC both ok.
12.Can you supply raw materials for us?
Yes,we have long term cooperate factory,can buy for you.Also can give you contact,you talk directly.