Good service -
My client is in need of a 75D Chiffon Pearl Printed so I contacted Sven Lee from Suzhou Sven Textile Co,. Ltd. He was very responsive to my inquiry, and courteous in answering all of my questions even if my product requirement is not so detailed. He's very easy to understand, I would rate his English 8 out of 10.
I commend him for his product knowledge, he provided some technical details and he obviously knows their products pretty well. He even offered to send free samples. Their price is competitive enough and the payment term is easy to deal with.
Although we ended up not working with Suzhou Sven Textile Co,. Ltd., I would like to praise their customer service and hope to have a good partnership in the future.
Detailed Supplier -
I recently got in touch with Sven Lee because of my interest in importing their company’s Satin Chiffon Solid Dyed Fabric. I receive a response from him 2 days after sending the inquiry. I would commend in the way he answered my questions which are all in a detailed manner.
The quality seems to be fine and their price is inexpensive. He was also able to address all of my concerns including discount for bulk orders and product samples.
It would be nice to visit their factory to check the quality of their products in person but I would definitely consider Suzhou Sven Textile Co.Ltd. to my supplier list because of their fast and direct approach.
Prompt Supplier -
I recently contacted Mr Hui and inquired about their company’s worsted fool fabric for my client. He responded promptly answering most of my questions. He's very easy to understand and very courteous.
I commend him for his product knowledge, he provided technical details and he obviously knows their products pretty well.
I would consider Mr Hui and their company as one of my future business partners.
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