I recently sent an inquiry to Jason Wang because of my interest in their company’s Phoenix welding flux. I receive a response from him 2 days after sending the inquiry. All of my concerns were answered clearly and his answers were all direct and to the point. Jason communicates well and obviously knows his industry. She even asked me specific questions so that she can give a more detailed quotation.
The price is practical and payment terms are flexible compared to other suppliers that I worked with. Their company also offer samples for free provided I have to pay for the freight which was fair enough.
Although, we ended up not working with Zhengzhou Phoenix New Material Technology Co. Ltd. I would like to commend their customer service and hope to have a good partnership in the future.