Trading on bad deeds -
We have purchased our third flow packing machine from this company. The last machine came with missing very important part (brush system to pull the cut films). We let them know that the part was missing, the answer was that the part was optional and it would cost $650US extra.
The part wasn't optional with the other two machines, how come it became optional without letting us know?
Their trade is based on milking extra money as much as possible, and very bad customer relations.
It is very difficult to understand how could a professional company (claimed to be) treat their returning (not once, three times) clients treat this way.
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