Negative ! -
I bought a Digital UV Flatbed printer from this company to Zambia. I was communicating with a sales person by the name of Sophie though all my emails and WhatsApp. Sophie promised me that I will have some training videos and manuals when I receive the printer. when the printer arrived, the short training video was in Chines. The manual was poorly explained. Sophie has stopped responding to my emails and WhatsApp messages. I'm stuck with the printer as it is giving me errors when I try to print. No technical support as I was promised. I wouldn't recommend to deal with this company
All question answered -
I recently got in touch with Esther Ma from Export Dept at Main Plan Limited. I inquired about the BATHROOM ACCESSORIES - GLASS SHELF - 2047 SERIES for personal use. Esther was very responsive to my inquiry, and courteous in answering all of my questions and concerns, though she replied a little late. They are willing to entertain a 3rd party inspection but we will shoulder all the expenses which is common with other business transactions. She gave me her email address for future transactions / questions. I will definitely recommend them for their good customer service.
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