Good Customer Service -
I'm looking for an alternative supplier so I sent an inquiry to Sun Chuanhe about their company's your Textile printing grade sodium alginate flat screen printing. I was surprised to receive a response from her immediately after sending the inquiry, which was very prompt. I commend her for her product knowledge, she provided technical details and she obviously knows their products pretty well. She also provided her email address so she can answer all my concerns thru email. Prices are pretty flexible compared to other suppliers that I have worked with.
Although we ended up not working with Sun Chuanhe I would like to praise their customer service and hope to have a good partnership in the future.
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