Impressive supplier -
I recently sent an inquiry to Roy Tang of Dalian Huagong Innovation Technology Co., Ltd. about their spreading machine for one of my clients. He replied after a week answering most of my questions. I found her good in English; she is very easy to understand.
She was able to provide the different usages of their product. And another thing that made me impressed is that, she gave me the contact number of the responsible person for Malaysia market which will make it easy for us to get in touch with their company for any business partnerships.
I can say that their payment term is flexible enough but the pricing is a bit expensive compared to other manufacturers where I also sent inquiries. Our transaction did not push through, but I would like to commend their impressive customer service.
More information would help -
I'm looking for an alternative supplier so I sent an inquiry to Roy Tang about their company's Glue casting machine for sealing gasket. I was surprised to receive a response from him just a few hours after sending the inquiry, which was very prompt. He gave me a brief description about their company which is good to know. He also asked me technical terms and he obviously knows their products pretty well. His email address was also provided so that he can send more accurate information thru email.
I would be willing to work with Roy Tang in the future and I would consider Dalian Huagong Innovation Technology Co., Ltd. on my list of potential suppliers.
Straight forward -
I recently got in touch with Wanda Xin because of my interest in importing their company’s 3D Pen Printing (Model: RP100B). I was impressed to receive a response from her within the day of sending the inquiry. I found her easy to comprehend with. I would rate her English a 7 on a scale of 1 to 10. She was able to address all of my inquiries in detail. She even told me that they have many customers in Europe that I won’t be able to get in touch with since they wanted to protect them.
Our transaction did not push through, but here’s what I can say to this company:
Service: Good customer service and every concern were addressed in detail. Pricing: Inexpensive but the quality seems to be fine Payment term: Not flexible but can accept payment term request on the second transaction
Prompt reply -
I’m looking for an alternative supplier so I contacted Beryl Zhang from Shandong Oreal Housefitting Co., Ltd to inquire about their Stainless steel canister set. I was surprised to receive a quick response from her and she was able to answer some of my questions. She would be much willing to provide me all the information that I need and offer me their lowest price if my inquiry is more detailed. Another good thing is that, she is willing to send me samples at anytime.
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