Straight forward -
I recently got in touch with Wanda Xin because of my interest in importing their company’s 3D Pen Printing (Model: RP100B). I was impressed to receive a response from her within the day of sending the inquiry. I found her easy to comprehend with. I would rate her English a 7 on a scale of 1 to 10. She was able to address all of my inquiries in detail. She even told me that they have many customers in Europe that I won’t be able to get in touch with since they wanted to protect them.
Our transaction did not push through, but here’s what I can say to this company:
Service: Good customer service and every concern were addressed in detail. Pricing: Inexpensive but the quality seems to be fine Payment term: Not flexible but can accept payment term request on the second transaction
Meets customer’s needs -
I'm looking for an alternative supplier so I sent an inquiry to Eason Yuan about their company's Grade PE Coated Paper For Cups Making. He responded a little late but was able to answer all of my questions in detail and even offered to send sample products for free. He is very easy to understand, I would rate his English 8 out of 10.
I commend them for their good customer service, and Eason obviously knows their products well. In terms of pricing, they can absolutely give you the best price according to your needs and the payment term is very flexible.
I would be willing to work with Eason Yuan in the future and I would consider Zhejiang Heyi Tianze Industry And Trade Co., Ltd. on my shortlist of potential suppliers.
Polite Supplier -
My client is in need of a Finely Gift pen so I contacted Jiangwei from Tonglu County Hong Yi Sationery Limited Company. I thought I would not receive any response from her but after several days she courteously apologized for the late response. She mentioned the products that their company offers and asked me technical details so that she can provide a more accurate quotation.
Potential Supplier -
I recently got in touch with JiangWei Ju from Tonglu County Hong Yi Sationey Lim Company. I inquired about their company’s gift pens. I received a response from her a few days after I sent the inquiry. She courteously asked for the customized design so she can provide me with a more accurate quotation. The supplier also gave her email address to address all my concern in detail.
I would be willing to work with JiangWei Ju in the future and I would consider Tonglu County Hong Yi Sationey Lim Company on my list of potential suppliers.