Willing to accommodate inquiries -
I wrote an inquiry to Geoffrey Zhu regarding their Ultrafiltration System Mineral Water Treatment. He wasn’t able to address most of my questions because I admittedly forgot to include the detailed requirement of the product I’m inquiring. However, he provided me his e-mail address so we can discuss the product specification he need which is highly appreciated. I can sense his willingness to provide all the detailed information I need after I send the product requirement. And about their payment terms, I can say that it’s not that flexible but easy to deal with. I would rate his English 8 out of because I understand him pretty well.
I hope to have a good partnership with Shandong Chuanyi Water Treatment Equipment Co.,Ltd in the future.
Good service -
I recently got in touch with Geoffrey Zhu to inquire about their company’s Resin water softener for my client. He responded a couple of days after sending the inquiry and was able to address most of my concerns. I found him very courteous in answering my questions and he is easy to comprehend with. It is good to know that they had a previous customer from Mongo who bought the same product that I might get in touch with.
I’m still looking for other manufacturers, but I would be glad working with Geoffrey Zhu and consider Shandong Chuanyi Water Treatment Equipment Co., Ltd to my list of suppliers because of the following:
Pricing: Competitive. Service: Geoffrey Zhu replied almost immediately and was able to address most of my concerns. Payment term: Not so flexible.
Possible Supplier -
I got in touch with Coco of Anhui Tea Impo.& Exp. Co. Ltd. to inquire about their company’s Organic Oolong Wuyi Rock Tea. He responded the day after I sent the inquiry which was on time. He was able to answer all of my questions comprehensively and even offered to send sample products. The supplier even gave a brief description of their product which is good to know. He is very easy to understand, I would rate his English 8 out of 10. Our transaction did not push through, but here's what I can say about his company:
Service: Prompt Response Pricing: Not so flexible
Although we ended up not working with Anhui Tea Imp.& Exp I would like to praise their customer service and hope to have a good partnership in the future.
Provided alternative options -
I'm looking for an alternative supplier so I sent an inquiry to Coco about their company’s Huangshan Mao Jian Green Tea. I was surprised to receive a response from him immediately after sending the inquiry, which was very prompt. Sadly the product that I inquired was already sold out. The supplier suggested sending me a sample of their other available products which has the same delicious taste. He also provided his email address so we have further discussion about the new item. I commend their company for providing alternative options and showing willingness to provide samples.
I would be willing to work with Coco in the future and I would consider Anhui Tea Import and Export Co. Ltd. on my list of potential suppliers